The following descrbies the terms on which the website www.rainingchain.com (called "Service Provider" or "Website" from now on) offers you access to an account to play "Raining Chain", a multiplayer online role playing game, called "Service" from now on.
The Service is provided "as is", without warranty or conditions of any kind, express or implied, including but not limited to the warranties of merchantability, noninfringement, and fitness for a particular purpose.
You may use the Service at your sole risk. In no event shall the Service Provider by liable for any claim, damages or other liability by using the Service. This includes, but is not limited to, claims related with the loss or inaccessibily of data (such as virtual currency and character progression) caused by errors or other events. The Service may also be unavailable at any moment and for any reason. Features of the Service may be added, changed, or removed at any moment and for any reason. You agree to waive the right to litigate arbitrary or in court any claim as a class action.
While using the Service, you must respect the rules of Raining Chain. The non-respect of these rules or of the term of use may result in your account being terminated and your access to the Service blocked. Any in-game virtual items or currency associated with this account will also be lost. You understand and agree that you are not entitled to any refund if your account is terminated. To the fullest extent permitted by law, the Service Provider reserves the right to terminate your account for abusive or fraudulent activity, or any other reasonable motive. The Service Provider may also mute your account for harassing users or any other reasonable motives. A muted account can't communicate with other users.
The Service Provider offer Contribution Points (called "CP" from now on) for sale. CP is a virtual currency that can be used to pay for certain goods and services such as virtual items in the game Raining Chain. The goods and services offered in exchange of CP can change at any time at the sole discretion of the Service Provider. CP do not have any real world monetary value.
CP you obtain cannot be transfered to another person or account. CP are for your personal use only. The cost of CP is specified at the sole discretion of the Service Provider and may change at any time. Free CP may be given to any user for any reason.
To the fullest extent permitted by law, the Service Provider reserves the right to alter the terms related with CP you have already obtained. This includes, but is not limited, to the cancellation of CP previously acquired. As stated previously, the termination of your account will result in the cancellation of all its unused CP. The Website will not provide any refunds for CP obtained and will have no liability to you in that regard, except as required by law.
Upon obtaining CP, you must make sure your account has received them. In case of a problem, you must notify the Service Provider as soon as possible.
The Website collects data which includes your account display name, password, and email address to validate the access to your account. Your email address is also used to recover your account in case of you forget your password.
The data collected also includes your browser version, operating system, time and date of visits, and IP address to generate usage metrics. Usage metrics are used by the Website to better adapt the service to the needs of users.
The data collected also includes error reports in the event that an error occurs. The error reports contain data such as your account display name and information about the state of the game such as the faulty code instruction and browser version. These error reports are used to fix bugs.
Messages sent by the user to other users of the service may be saved in order for the recipients to receive the messages correctly. Those messages may also be saved to serve as evidence in case of behaviours that violate the rules of conduct of the Website, such as harassing or scamming other users. The content of those messages are not sold to third parties.
The Website forbids users to ask for personal information of other users. If someone asks for your personal information or harasses you, the Website encourages you to report that user. You may also use the "Ignore Player" feature in-game to prevent receiving messages from that user again. The Website encourages parents to discuss with their children the importance of not revealing personal information during their online activities.
The Website collects non-personal character data which is specific to the game Raining Chain such as the list of quests completed and the level of their character. The Website shares this game-related non-personal data along with the account display name and account game activity publically.
The data collected by the Website is stored until the user requests its deletion.
Correspondence with the Service Provider (ex: an email sent to email@example.com) are saved.
The Website saves your purchase history and transations information, which may include your full name and email. The Website relies on third-party services for handling payments. The Website never has access to your credit card information. The Website is using or may be using in the future the following services for payments. The actual services used for your payments will depend on the platform used to play the game Raining Chain.
|App Store (Apple)||https://www.apple.com/ca/legal/privacy/en-ww/|
|Google Play Store||https://policies.google.com/privacy?hl=en&gl=ZZ|
The Website may disclose information if it is necessary to comply with legal process or to maintain the law.
The data collected by the Website is stored in databases hosted securely by mLab which has implemented the necessary practices and documentation to address the requirements of GDPR: https://docs.mlab.com/eu-data-protection/. Some of the data, including but not limited to game activity data, is stored on Google Cloud services which is also compliant with GDPR: https://cloud.google.com/security/gdpr/.
The Website, the game Raining Chain, and the data collected by the Website are processed on servers hosted securely by Heroku which is compliant with GDPR: https://devcenter.heroku.com/articles/gdpr.
Emails sent by users to the Website (ex: emails sent to firstname.lastname@example.org) are read using Gmail, a Google email service which is compliant with GDPR: https://cloud.google.com/security/gdpr/.
Emails are sent to users using Mailgun. Mailgun is compliant with GDPR: https://www.mailgun.com/gdpr. Emails are only sent to users upon request, for example to reset a forgotten password. Email addresses are not sold to third parties.
The Website uses local storage to save data such as the last account display names and passwords used. This is done to allow users to relog into their account more easily. The Website also saves data specific to the game Raining Chain such as account gameplay settings (ex: the audio volume). Other non-personal information may be saved to improve the Website user experience. Local storage can be disabled in your browser settings. Check your browser vendor for more information on that topic.
You can learn more about cookies from Statcounter and set your browser to refuse them at http://statcounter.com/about/set-refusal-cookie/.
You can learn more about cookies from Google Analytics and set your browser to refuse them at: https://tools.google.com/dlpage/gaoptout/.
The Website contains links to other websites not under the control of the Service Provider. The Server Provider is not responsible for the data privacy practices or the content of those websites. Those third-party links are provided solely as a convenience to users.
You may request to have access to your personal data or your child's personal data stored by the Website. You may also request the deletion of that personal data or changes to it to correct inaccuracies. To send a request to the Website, you may send an email to email@example.com.